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Privacy Policy

Effective Date: November 24, 2024

Last Updated: November 24, 2024

At InyoBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the information you provide to us, including your data and any email contacts you share with us for your marketing strategies. By using our services or visiting our website, you agree to the terms outlined in this policy.

TL;DR (Summary of Policy)

  • We don’t sell your data or your email contact lists.
  • We collect and process information to provide and improve our email marketing services.
  • Your data may be shared with trusted service providers (e.g., email platforms) for operational purposes only.
  • You can request data deletion or updates at any time.
  • We use industry-standard security measures to protect your data.
  • This policy may be updated periodically, and we will notify you of significant changes.

1. Information We Collect

We collect the following types of information:

1.1. Information You Provide

  • Name, email address, phone number, and business details (e.g., company name, job title).
  • Email contact lists and segmentation data provided for campaign execution.
  • Billing and payment information.

1.2. Information Collected Automatically

  • IP address, browser type, and device information.
  • Website usage data (e.g., pages visited, time spent) through cookies and tracking technologies.

1.3. Information from Third Parties

  • Data from tools and platforms you connect to our services (e.g., CRM systems, analytics tools).

2. How We Use Your Information

We use your information solely for the purpose of providing and enhancing our email marketing services. This includes:

  1. Setting up, managing, and optimizing your email marketing campaigns.
  2. Analyzing campaign performance and audience engagement.
  3. Running your email contact lists through trusted tools for deliverability checks, segmentation, and personalization.
  4. Communicating with you regarding your services, campaigns, and billing.
  5. Complying with legal and regulatory requirements.

Important Note: We process your email contacts and data exclusively for your marketing strategies and do not use them for any other purpose.

3. Sharing Your Information

We do not sell your data or your email contact lists. However, we may share limited information with trusted third parties for operational purposes:

  • Email Platforms: For sending campaigns and automating workflows (e.g., HubSpot, ActiveCampaign).
  • Deliverability Tools: For cleaning and verifying email contact lists (e.g., ZeroBounce, NeverBounce).
  • Analytics Services: To provide insights into campaign performance.
  • Payment Processors: To securely process transactions (e.g., Stripe, PayPal).
  • Legal Compliance: If required by law or to protect our legal rights.

4. How Long We Retain Data

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law:

  • Client Data: Retained for the duration of the contract and up to 365 days after termination for reporting purposes.
  • Email Contact Lists: Retained only during the active engagement with InyoBox and securely deleted upon your request or after termination.

5. How We Protect Your Data

We employ robust security measures to safeguard your data:

  1. Encryption: All sensitive data is encrypted during storage and transmission.
  2. Access Control: Only authorized personnel can access your data.
  3. Regular Audits: Periodic security reviews to identify and mitigate vulnerabilities.
  4. Secure Third-Party Tools: We only work with vendors that meet industry-standard security requirements.

Despite our efforts, no system is 100% secure. Please contact us immediately if you suspect any unauthorized access to your data.

6. Your Rights

You have the following rights regarding your personal data:

  1. Access: Request a copy of the information we hold about you.
  2. Correction: Update or correct inaccuracies in your data.
  3. Deletion: Request that we delete your data or email contact lists.
  4. Opt-Out: Unsubscribe from our communications at any time by clicking the link in our emails or contacting us.

7. Updating This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or through our website. The “Last Updated” date at the top of this page indicates the most recent changes.

8. Requesting Data Deletion

To request deletion of your personal data or email contact lists:

  • Contact Us: Email us at info@inyobox.com with the subject line “Data Deletion Request.”
  • We will confirm your request and securely delete the data within 30 days unless legally required to retain it.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@inyobox.com
  • Phone: (952) 917-9317
  • Mail: InyoBox, 7310 E Pittsburg Ct Broken Arrow,  OK 74014, USA